Terms of Service - Coaching Agreement Conditions
1. Engagement
a) Thank you for accepting my offer to present coaching services to you. By investing in Coaching, you acknowledge that you have read and agree to these Terms and Conditions and agree that your investment together with these terms and conditions forms a contract between you ‘the Client’ and Emma Dunne, ‘the Coach’.
b) These services are provided by the Coach within this Program. Coaching may address specific personal goals, outcomes or general conditions in the client’s personal and/or professional life. Coaching is not advice, therapy nor counselling. Services may include, but not be limited to, values clarification, identifying and creating plans relating to health and lifestyle goals or issues, examining modes of operating, lifestyle and teaching tools to assist personal transformation.
c) Throughout the coaching relationship, the Coach will engage in very direct and personal conversations. In order for the coaching to be powerful and transformational, the Coach will be honest and straightforward in asking questions and the client agrees to fully participate in the process. This may include, but not be limited to, attending all sessions on time, completing all set ‘integration work’ and reading/watching/listening to external material as directed by the coach.
d) Each session will be conducted via Zoom, unless otherwise agreed to by all parties. All sessions will be approximately 60 minutes in length, unless otherwise deemed appropriate by the coach.
2. Confidentiality
The coach is committed to protecting your privacy. The coach is also committed to effectively managing the collection, storage, use and disclosure of personal information for the purpose of our business activities in accordance with the Australian Privacy Principles contained in the Privacy Act 1988 (Cth).
3. Agreement:
The Parties agree as follows:
• Coaching Goals: Client wishes to obtain Coach’s services in order to achieve to learn and maximise their ability to live with more freedom, peace, purpose, and joy.
• Coaching Fees: In exchange for coaching services, Client agrees to pay Coach the following fees, three payments of $2,000 over 3 months or an upfront payment of $5,500.
• Coaching Schedule: The Parties will agree upon a time to meet via Zoom.
• Coach-Client Relationship – Duties & Responsibilities: A life coaching/mentoring relationship is a partnership between two or more individuals or entities. This relationship is not a legal partnership, instead more like a teacher-student or coach-athlete relationship. Each party must uphold their obligations for the coaching relationship to be successful.
• Coach agrees to maintain the ethics and standards of behaviour.
• Client agrees to communicate honestly, be open to feedback and suggestions, and to fully engage and devote himself/herself to the coaching process.
• Client acknowledges and agrees that coaching is a comprehensive process that may explore different areas of his/her life, including work, finances, health and relationships, but it is ultimately the Client’s decision how he/she incorporates coaching into each aspect of life.
• Client is solely responsible for implementing the techniques discovered through coaching.
4. Late Payments
Late payments will cease coaching program until brought up to date. Late fees may apply.
5. Refunds
a) The client has 24 hours of placing the order to contact us via electronic mail at connect@emmagdunne.com to cancel the order. After this date, a refund can only be issued pursuant to clause 5c.
b) We may cancel the coaching services for any reason by written notice to you. We will refund you the prorated investment that you have paid to us (minus any commissions that may be have been paid to 3rd parties if applicable) within 90 days of giving you notice of cancellation. We shall have no further liability in respect of the cancellation.
c) Upon signing (after 24hrs as stated above) the investment is non-refundable, unless otherwise specified by the Coach.
6. Your Commitment
Please note that the below is the minimum requirement and clients who produce the best results are
doing much more than the minimum work required.
a) You agree to complete the twelve personal 1:1 sessions with your coach and in addition to the sessions, combine your willingness and self-reflection practices in between sessions to create the greatest momentum of expansion and reality shifts.
b) You agree take action and follow through on all of the commitments that you agree on during your sessions, or any other means of communication with your coach.
c) If you are on a payment plan, then you agree to pay on time.
7. Disclaimer
When addressing matters in any of the sites, videos, newsletters or other content, the coach has taken every effort to ensure information accurately represents the programs and their ability to grow and improve your life.
Coach makes no guarantees, representations or warranties of any kind or nature, express or implied with respect to the coaching services negotiated, agreed upon and rendered. In no event shall the Coach be liable to the Client for any indirect, consequential or special damages. Notwithstanding any damages that the Client may incur, the Coach’s entire liability under this Agreement, and the Client’s exclusive remedy, shall be limited to the amount actually paid by the Client to the Coach under this Agreement for all coaching services rendered through and including the termination date.
The Coach does not offer any professional legal, medical, psychological or financial advice. Client agrees that the Coach is not liable or responsible for any actions or inactions, or for any direct or indirect result of any services provided by the Coach. Client takes full responsibility for this experience and understands this is for entertainment purposes.
8. Disclosures You Acknowledge
The information contained in or made available through the sites (including but not limited to information contained on videos, message boards, comments, on coaching calls, in emails, in text files, or in chats) cannot replace or substitute for the services of trained professionals in any field, including but not limited to, financial, medical, psychological, or legal matters. In particular, you should regularly consult a doctor in all matters relating to physical or mental health, particularly concerning any symptoms that may require diagnosis or medical attention. The coach is not liable for any direct, indirect, consequential, special, exemplary or other damages that may result, including but not limited to economic loss, injury, illness or death. You alone are responsible and accountable for your decisions, actions and results in life, and in agreement with this Coaching, you agree not to attempt to hold the Coach liable for any such decisions, actions or results at any time, under any circumstance.
9. Legal and Binding
This Agreement is legal and binding between the Parties as stated above. This Agreement may be entered into and is legal and binding globally. The Parties each represent that they have the authority to enter into this Agreement.
The focus in coaching is to guide you to create transformation and expansive shifts in the present and in your upcoming times.
10. Entire Agreement
This document reflects the entire agreement between the Coach and the Client and reflects a complete understanding of the parties with respect to the subject matter. This Agreement supersedes all prior written and oral representations. The Agreement may not be amended, altered or supplemented except in a written signed document by both the Coach and the Client.
The Parties agree to the Terms and Conditions set forth above.
Coaching Agreement - Applicable to all Clients
This is an investment for your 1-on-1 Subconscious & Soul Alignment Coaching and Mentoring sessions with Emma Dunne.
Upon signing up:
Emma will reach out to you to schedule sessions if you haven't already discussed.
Emma’s main products offered are healing, inner connection, inner peace and freedom.
Her life is dedicated to helping people overcome limitations & suffering to access more love, health, joy, freedom, and inner-peace. She's been coaching for over 4 years through her signature approach. To put it simply, she's got your back...
Emma customises each individual program based on what your needs, desires & goals are. (If you're unsure about your needs or goals, you'll get extremely clear on that after the first session)
You will receive what you're meant to in this 3-month container, whether it's to:
• Break free of subconscious limitations and upgrade them to expansive possibilities
• Improve your relationships
• Improve your health
• Improve your mindset
• Move on from the past
• Access inner-peace
• Open your heart to love
• Feel more joy
• Feel more freedom
• Learn to use the subconscious to find solutions and shift the way you experience and create your life
• Understand the difference between expansive and restrictive language
• Make sense of your spiritual journey and move forward on the path (you're not crazy, you're spiritually growing- and you don't have to go at this alone)
• Align with your highest timeline and soul purpose
Know that you are right where you need to be to receive exactly what your heart is calling out for.
A message from Emma:
Trust you are here for a reason. It is all aligned for you, and I hope you can feel the energy behind these words when I say, your time is now, and you’ve got this. Thank you for being here, thank you for saying yes to your healing and soul growth, and thank you for opening your heart to connecting with yourself and remembering who you are. This will create shifts within you that are life-changing - and will go beyond you - impacting your friends, family, and every being on this planet. Trust that whatever the journey looks like over these next three months, everything is already changing in the highest way for you. I honour you, and am so excited to work with you. This will be a divine flow of expansion, shedding, reconnection and transformation, guiding you to align with your soul and live in love. Your dedication to your growth and your life, matters. I know it isn't easy to be on this journey, but I also know how powerful you are to have reached this point now. I see you and the work you've already put in to get to this phase. And I'm honoured, humbled, and excited to serve as your guide now. THANK YOU!
If we haven't discussed this already, I'll contact you shortly after sign up so we can schedule our sessions together.